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Sent an email to Brent, internet sales manager about a specific vehicle. He called and I let him know when I would be there.

I received a call from Austin letting me know there was someone in from Texas giving top dollar for trades and a huge sale this weekend. I drove 3 hours to this dealership. On the way I text Brent to let him know I would be there shortly. He stated he would bring the car around.

I got there and the car was no where to be found. I wasn't offered any type of sale or grad school discount their website offered.

I walked out after a low offer on my trade and bought another vehicle from Larry Miller Toyota. Much better service and honest salesman there.

Monetary Loss: $100.

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